james taylor
james taylor
06:32 12 Oct 21
Craig Dawson
Craig Dawson
06:57 08 Oct 21
Hygienist appointment with Wendy. Very impressed.
paul thurston
paul thurston
09:59 20 Sep 21
Lee Ryan
Lee Ryan
08:00 20 Sep 21
As always the staff and dentist are fantastic
Neil Paul
Neil Paul
22:16 08 Sep 21
First visit since the old practice was taken over by Dental Beauty. Felt totally at ease by the dentist, she didn’t rush when discussing my future treatment plan, answered my questions in full.Friendly, welcoming reception staff, similarly with the dentists assistant. Practice nice and clean.
J Whiting
J Whiting
06:10 02 Sep 21
Julia Royall
Julia Royall
09:05 25 Aug 21
Robert Plattt
Robert Plattt
08:37 23 Aug 21
My wife's first dental fillings since lockdown due to Covid-19. The Dentist she saw was excellent. Very thorough examination and gentle when carrying out the filling. She made my wife feel relaxed. Highly recommended.
Julie Coates
Julie Coates
23:44 19 Aug 21
Great service,friendly go above and beyond,cant praise them enough.
Blistrz
Blistrz
10:52 16 Aug 21
Clean practice, professional staff
Jane Chapman
Jane Chapman
21:24 05 Aug 21
Had my first hygienist appointment with Beth. She was so lovely and friendly and put me at ease straight away. Beth is very knowledgeable and has given me great advice how to care for my teeth going forward. I was so ashamed of how discoloured my teeth had become I was over the moon with the way my teeth looked at the end of my deep clean session. Now to get my teeth straightened!!! I’ve added my own pictures of how they looked before and after. I highly recommend Beth she’s an amazing hygienist and I will be back in 6 months to see her again
Clair Hawkins
Clair Hawkins
09:05 05 Aug 21
Elliott McCarthy
Elliott McCarthy
15:13 29 Jun 21
I was In huge amounts of pain for the past 48 hours. Having a huge phobia of the dentist I feel so lucky to have found such an amazing Dental surgery. Every other surgery would not see me. Dental Beauty Basildon was able to see me on the same day and the process was absolutely perfect. Megan at reception was kind and polite and extremely informative. Nikita and Jess are a dream team for anyone who is looking for a Dentist or has a fear of the dentist. I had a wisdom tooth removed today and I honestly can’t believe how simple and pain free it was. Nikita is just outstanding everything from her professionalism, communication, empathy. I seriously think other healthcare professionals can learn a lot from her. Not only has Nikita and Jess helped with the fear of the dentist. I’m lucky to have found a dentist for life. I will recommend all my friends and family. Utterly superb. Other Healthcare establishments could learn a lot from Dental Beauty Basildon.
suna hilal
suna hilal
22:23 08 Jun 21
Nikita and Parual were so amazing with my little boy especially it being his first ever visit to the dentist. They made us feel so at ease and I was so happy with how happy he was being there. My check up was very thorough and I was very happy with the options given to me. I really appreciate the kindness they showed us and how we were immediately at ease.Can’t forget to mention the receptionist was very lovely and welcoming too.Great team :)
John Norman
John Norman
19:06 04 Jun 21
First class service, Reception staff and surgery staff was very helpful and the service was excellent. After a difficult experience and new dentures i can finally smile again.Would 100 percent recommend this surgery.
Chantel Lucioni
Chantel Lucioni
22:59 03 Jun 21
I have visited this practice for many years before it changed to Dental Beauty. The private prices were reasonable however, they have unfortunately gone up.. quite a bit. The dentists are brilliant, very thorough and patient. Wendy the hygenist is amazing. Could not recommend enough !
Caroline Folan
Caroline Folan
11:57 28 May 21
I managed to get an emergency appointment as was in severe pain. Pia diagnosed a cracked tooth and an infection and I returned today for an extraction. I was very nervous but Pia reasurred me all the way and was so kind and professional and put me at ease. Excellent service. Thank you so much.
Emily Limage
Emily Limage
11:11 28 May 21
Lovely ladies on reception and dentist was very helpful!🥰
David Smith
David Smith
13:46 25 May 21
Brilliant service. Very thorough. Very professional. Definitely recommend
Jamie Fright
Jamie Fright
10:33 21 May 21
I have have seen many dentists in my time, but Nikita has got to the best one. Her work is highly professional, her manner and care is of the highest order. I would totally recommend this dental practice, it’s certainly the one I intend to keep using. Well done to the team, they’re polite, friendly and put you at ease, making the normally daunting experience of going to the dentist so much better than I have experienced in the past. Thank you Dental Beauty Basildon!
king henry
king henry
09:33 21 May 21
Very pleased with the care and attention Nikita and her assistant have shown towards my dental work. I would highly recommend this practice.
Peyton Miles
Peyton Miles
19:17 20 May 21
After having braces for over 2 years (with a different practice) I still wasn’t happy with my smile! Nik kindly organised a zoom call and after that we proceeded with a consultation for whitening and bonding. The whole process was clear and easy! Cannot recommend them enough!Thank you so much for everything! Finally smiling - albeit behind a mask! But smiling nonetheless
Anthony Prior
Anthony Prior
14:35 20 May 21
receptionists friendly & helpful , dentist was friendly & professional.
anneliese hawkes
anneliese hawkes
13:55 20 May 21
Pia is so reassuring and comforting to have as a dentist. She eradicates any nervousness you may have and talks you through everything so you understand.
Leanne Bingham
Leanne Bingham
10:15 20 May 21
Megan Pottinger
Megan Pottinger
07:37 20 May 21
Ashlea Cole
Ashlea Cole
09:30 18 May 21
I had the pleasure of meeting Pia with my daughters. She was welcoming and caring. With 3 children with disabilities she made them feel so welcome and at ease without even knowing they had disabilities. Highly recommend visiting dental beauty and seeing Pia. The team are all welcoming and friendly.
Lorraine Holbrook
Lorraine Holbrook
09:06 14 May 21
An excellent experience at Dental Beauty Basildon this morning. The newly refitted surgery looks and feels bright, fresh and hygienic. The reception staff were very friendly and their service swift and efficient.Pia (my new dentist) was amazing and I felt relaxed during my treatment from her and confident from the support given by assistant Peril. A huge thank you to the team as it’s not often that you can say that a visit to the dentist was so pleasurable.
Charlotte Goldwater
Charlotte Goldwater
21:17 30 Apr 21
Had an excellent experience today with Pia, she was friendly, knowledgeable and put me at ease. I must say i feel she is the best dentist i have seen in years, a real credit to the practice.
Nikki Newman
Nikki Newman
17:18 30 Dec 20
The dentist was really friendly and explained everything really well to my children. She even took time to show them my x-ray and tell them what they were looking at. They all left happy and looking forward to their next appointments in 6 months!
Elizabeth Derewicz
Elizabeth Derewicz
16:30 21 Dec 20
Claire Prentice
Claire Prentice
18:17 20 Dec 20
Professional and friendly. Very clean and I felt very safe during this current pandemic
Steph Byne
Steph Byne
14:41 05 Sep 20
Chi Hoo Cheng
Chi Hoo Cheng
09:44 19 May 20
samantha makin
samantha makin
12:45 03 Mar 20
Natalie Keeper
Natalie Keeper
07:33 23 Jan 20
Nice surgery. Staff always very friendly. Very clean & we never have any problems getting an appointment.
Leanne Vogt
Leanne Vogt
09:27 31 Dec 19
The reviews on this page are unheard of but I really do have to agree staff are always friendly and incredibly patient with me. Pauline has always endeavoured to get me an on the day appointment if I've said I'm in pain. And the dentist is so gentle. Thank you so much for restoring my confidence in the dentist. 😘
Eileen Thorpe
Eileen Thorpe
21:44 18 Dec 19
Great dental practice. Staff very friendly. Dentist listens.
Francesca Lee
Francesca Lee
17:07 20 Nov 19
westley kelley
westley kelley
10:12 09 Nov 19
Georgina cornish
Georgina cornish
17:25 08 Nov 19
Ms Lau
Ms Lau
10:33 24 Oct 19
Excellent dentists. Receptionist helpful and friendly. Appointments are available at short notice. Receive text reminders about appointments. Dentist very helpful, patient, knowledgeable and professional. Atmosphere is friendly.
Amanda Farley
Amanda Farley
14:04 12 Sep 19
Excellent practice with lovely friendly staff. I used to see Eoin Lehane here who has now moved on but I’ve been transferred over to a new dentist (Viraj Patel) who is equally as lovely and gentle. I always feel in safe hands at this practice.
Arman Karim
Arman Karim
14:19 16 Jul 19
Great Dental Practice with amazing service and friendly people!
Alison Hagger
Alison Hagger
14:36 02 Jul 19
Very nice dentist, made me feel at ease
Antony Parry
Antony Parry
15:58 06 Jun 19
Great staff, location and waiting times.
Mark Sidwell
Mark Sidwell
08:55 13 May 19
This dental practice is great for many reasons, I have been to another one in the area, which I will not name. This practice is clean, but most of all the staff are friendly and there is no hostility that I could feel.For people that fear or have anxiousness about dentists, I would recommend this practice as everyone is calm and you are listened and talked through the process.I am very happy that I am a patient and it is close to my home.
Stephen Mann
Stephen Mann
07:19 09 May 19
Kenneth Marsh
Kenneth Marsh
07:04 30 Apr 19
Queen Bee
Queen Bee
12:07 17 Apr 19
Great practice and welcoming staff!
robin jones
robin jones
20:14 11 Apr 19
Colin Murphy
Colin Murphy
19:20 18 Mar 19
Been going here for years. Daniel is so friendly and professional. Paula is always polite and smiling. Would recommend this practice to anybody. Definitely 5 stars!
Dean Leng
Dean Leng
10:57 04 Feb 19
James Stannard
James Stannard
15:49 01 Feb 19
Fantastic staff and service throughout.
Eddie Murphy
Eddie Murphy
16:37 31 Jan 19
Martin Mountfort
Martin Mountfort
23:59 22 Jan 19
Always get seen by the dentist on the time of my appointment and the treatment has always been effective and good.
Rob Fuller
Rob Fuller
19:11 22 Jan 19
Terry Lyons
Terry Lyons
19:34 18 Dec 18
Very polite and professional staff
michelle bones
michelle bones
19:52 24 Nov 18
Staff are very friendly and such a professional service with the highest quality of care given by all staff
Robert Baldwin
Robert Baldwin
15:41 16 Nov 18
Anita Palanna
Anita Palanna
12:07 21 Oct 18
Darren Wayne
Darren Wayne
12:21 10 Oct 18
Dave Hewitt
Dave Hewitt
16:32 15 Aug 18
Saturday Charm
Saturday Charm
10:42 15 Aug 18
Good dentists. Very happy with the care I receive from Dr Ericksson
will wilson
will wilson
11:55 09 Aug 18
Excellent Service fantastic opening hours and on line service
Kay Westrap
Kay Westrap
11:30 28 Jul 18
Fantastic Dentist. Daniel Ericksson is the best dentist I have been to. He is a total perfectionist and he is totally professional. He is amazingly caring and makes you feel at ease no matter how complicated the procedure.
Vijay Devaraajhan
Vijay Devaraajhan
09:05 23 Jul 18
Very punctual and friendly dental surgery.
Steve Hearn
Steve Hearn
07:29 23 Jul 18
Excellent staff at all levels and very friendly making a trip to the dentist no longer a chore! I have faith and trust in my dentist and enjoy seeing him every 6 months!
Lewis Wright
Lewis Wright
21:28 17 Jul 18
Great team full of experience in pulling teeth out.
Officially. Sienna
Officially. Sienna
20:20 11 Jun 18
Regarding my appointment yesterday.I was very impressed with Langdon Hills Dental Care because I was in urgent need to be seen and was given an appointment within a few hours and the service I received was fantastic by both Mr Lehane and Pauline on reception.
Lili Nicholson
Lili Nicholson
09:22 01 Jun 18
Perfect in every way.
lenise bally
lenise bally
16:13 24 May 18
dentist is really nice. amazing with the children to.
Irene Pierson
Irene Pierson
17:00 22 May 18
Alfred Waldon
Alfred Waldon
12:19 10 Apr 18
Very friendly and approachable with a completely professional feel. I felt comfortable and in good hands.
John Mutter
John Mutter
13:06 22 Dec 17
Professional, efficient, friendly. All you could want in a dental surgery. Highly recommended.
Sally Coleman
Sally Coleman
10:44 21 Dec 17
Alice Schwope
Alice Schwope
20:58 06 Dec 17
Very friendly, I am nervous but felt completely nothing, they know what they are doing. Thanks
Max Reinsch
Max Reinsch
17:57 25 Nov 17
Byron Taylor
Byron Taylor
19:01 15 Nov 17
Great staff with personality, seem to care, and quick and efficient with it.
Nick Ullmann
Nick Ullmann
19:25 14 Nov 17
Excellent practice - especially if you can find an NHS slot - + waiting times have much improved ...
Michael Le Mottée
Michael Le Mottée
19:05 31 Oct 17
David Stafford
David Stafford
13:50 27 Sep 17
Ana Ardelean
Ana Ardelean
08:09 23 Sep 17
Jenny Palmer
Jenny Palmer
20:29 30 Aug 17
Very happy with this dentist. Joined with my sons well over twenty three years ago when it was Mr Lee and my sons have beautiful teeth thanks to that man. Now Miss Patel is my dentist there and what a beautiful warm and kind lady she is always ask about my life etc wants been happening and not just to do with my teeth! Would recommend this practice highly.
Sergios Savva
Sergios Savva
18:43 09 Aug 17
adam thorp
adam thorp
07:50 03 Aug 17
Helen Grayston
Helen Grayston
21:21 05 Jun 17
Puts patients at ease, very friendly practice. The only thing I am miffed about is cost of different treatments that are required for each individual patient. Other than that would highly recommend this dental practice.
Georgie Grayston
Georgie Grayston
18:00 11 May 17
Christina
Christina
17:49 08 May 17
Dr. Daniel Eriksson and the team were great. Friendly and knowledgeable. Made the visits comfortable even though I hate going to the dentist. Would recommend. Receptionist also very friendly. Overall great service.
Paul Pallas
Paul Pallas
10:30 22 Apr 17
Brilliant dentist and staff.
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Welcoming You Back

Our Post COVID-19 Policy

This policy has been created based on multiple updated sources from within the dental and medical professions and direct feedback from members from all of Dental Beauty (DB).

 

It outlines modifications to our normal procedures that we intend to employ once dental practices can be reopened once the COVID-19 pandemic peak of infection has subsided.

 

It is not known as to whether these procedures are temporary or whether they will become a permanent feature of the way dental practices must be run to ensure patient and staff safety in the future. The worldwide COVID-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time.

 

We would like to thank all of our patients for their patience during this long period of practice closure and for their understanding and cooperation whilst we implement new measures at the practice which will protect you and all our staff for future dentistry.

dental practice ethos patient comfort

Patient Communication Before Reopening

We would of course like to continue providing necessary dental care to all of our patients in the safest possible environment. We therefore respectfully request your full cooperation with any new or modified procedures at the practice.

 

The manner in which we prioritise our patients to be seen will start with patients with dental problems who have contacted us during the period of lockdown. Our reception team will start contacting these patients first confirming their appointments.

 

Our patients with ongoing or delayed courses of treatment will be prioritised in the first two months of opening.

 

We will request that all patients who are returning to the practice for treatment, update their standard Medical Questionnaire. These forms will be emailed to you few days before your appointment. Your appointment reminder will include a link, that will direct you to a secure portal where you can securely complete your forms.

 

We will phone you before your appointment to go through a new, more detailed, questionnaire regarding your recent activity and symptoms, which will allow us to assess your level of risk for coronavirus infection before you attend the surgery.

New Measures At DB To Reduce Risk Of COVID-19 Transmission

dental practice ethos passion

Our normal cross-infection control protocols at DB against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.

 

There have been multiple suggestions from many sources as to how the risk of transmission of COVID-19 can be reduced in a dental clinical environment. Some of these are straightforward and some of these are patently impractical when carrying out fine and detailed dental procedures.

 

We have collectively evaluated all of these and feel that the following measures will reduce risk to an acceptable level at the practice. Please be assured that all of our clinical staff will also be complying with these procedures to reduce the risk of cross infection in both directions.

Practice Procedures

The DB team will have spent time critically looking at every aspect of the practice with a view to removing all non-essential items in the open to reduce the number of objects that may act as fomites (surfaces on which microorganisms may reside and can potentially be the cause of cross infection). You will find that the practice may appear to be quite bare when you attend.

 

All clinical and common areas including door handles and surfaces will be disinfected using hypochlorous acid solution (electrically activated water) which is potently viricidal against COVID-19 and other microorganisms and can be used safely on all work surfaces and indeed within dental water lines and for operative procedures.

 

DB has been using hypochlorous acid solution for many years on its dental chairs and will increase production for additional use as a surface disinfectant in addition to our normal surface cleaning protocols between patients.

 

DB will be providing an additional 10-minute buffer period between patients to allow additional time for decontamination procedures, allow for any treatment overruns and allow preparation time for the next patient so that they do not need to wait in the reception area. The buffer time will depend on the procedures being carried out.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in the reception area to ensure clean air.

 

All future appointments will be made and confirmed by email or telephone to limit your time spent at reception.

Dental Procedures

All dental staff will be upgrading their personal protective equipment (PPE) in line with current recommendations and evidence. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our garb may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!

 

We are especially mindful that most dental treatments are aerosol-generating procedures (AGP’s). It is almost impossible for us to carry out meaningful dental procedures without generation of some level of aerosol. Aerosol suspended in the air is a potential source of infection which we wish to keep to a minimum.

 

• Currently the dental literature suggests:

 

Our use of our normal high-volume suction reduces aerosol production by over 90%.

 

The use of dental rubber dam which is also routine in the practice further reduces bio aerosols by a further 30 to 90%

 

Our regular facemasks filter approximately 60% of remaining airborne particles.

 

FFP2 and FFP3 masks filter 94% and 99% respectively of airborne particles in both directions (patient to clinician and clinician to patient).

 

We therefore feel that our normal dental procedures can be carried out with minimal risk with use of high-volume suction, dental rubber dam and FFP2/3 masks.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in every surgery to ensure clean air.

 

We will also ask all patients to rinse their mouth with Colgate Peroxyl (containing hydrogen peroxide) before each appointment in surgery.

Before Attending The Practice

We will carry out a pre-attendance assessment via your completed Medical Questionnaire at least three days before your appointment and, if necessary, a follow-up telephone conversation to assess relative coronavirus infection risk. Our staff will contact you to remind you of this in case we have not received your completed questionnaire.

 

If we feel that you are high risk of having possibly been infected with the coronavirus infection, even if you are asymptomatic, we will respectfully request for you to delay booking any appointments with us for at least two weeks and then we will re-assess.

 

We would recommend that patients in high-risk groups delay non-essential dental treatment for as long as possible until the trend of the pandemic becomes clear. To find out whether you are in a high-risk group please see this information page on the NHS website.

 

In view of the potential seriousness of this disease, please note that we respectfully insist that this Medical Questionnaire is completed at least three days before your appointment.

 

Dental Beauty will operate a payment-in-advance policy for treatment courses and we would request that payment is made where possible online via BACS for your appointment prior to you attending.

 

We would extend this policy to regular examination and hygienist visits (which were normally made on the day of your visit) during this period. Advance payment will be requested when your appointment is booked and should be completed before attendance. This reduces the requirement for unnecessary contact or use of card terminals at reception.

 

When travelling to the practice, we would recommend that you limit your close contact with other members of the public as far as possible. If you are able to drive or be driven and picked up by somebody with whom you live, this would be ideal.

 

Please carry hand sanitiser with you at all times, use regularly and avoid touching your face. Please wash your hands thoroughly for at least 30 seconds at every opportunity.

Arriving At The Practice

We would like to eliminate waiting times in reception as much as possible so that you are not in close proximity to other patients. Accordingly, appointments will be staggered so that patients do not arrive or leave at the same time as other patients as far as we are able to manage.

 

When you attend the practice, we will welcome you and ask you to use the hand sanitiser (situated near the front door) to clean your hands for 30 seconds.

 

We will then give you a mask to wear and our receptionist will digitally take your temperature. If your temperature is above 37.8°C, you would not be permitted to enter the practice and will be asked to return home and self-isolate as per current government guidelines.

 

If you are well, we will direct you straight to the surgery (where possible), if you need to wait in the waiting room, please ensure you keep 2m away from anyone else and prevent touching any surfaces (where possible).

 

When using the restrooms, please do your best to ensure that you leave the facilities as you would expect to find them. The restrooms will be regularly disinfected between patients and we would respectfully ask that make our team’s task easier by being considerate. After using the restroom please wash your hands thoroughly for 30 seconds with the antiseptic hand wash provided.

Summary

This policy will be constantly reviewed and updated as necessitated by circumstances over time.

 

If you have any questions regarding this policy or about your dental care at DB please do not hesitate to contact us at info@dentalbeauty.co.uk

 

Thank you and assuring you our best attention at all times.

 

Yours sincerely,

 

Dr. Charles Brandon – Principal Dentist

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